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    Overview

Context 
Role
Brief
Deliverables

Masters Project   •  7 Weeks  •  Individual project

Usability Testing  •  Usability Evaluation  •  Redesign Website

Conduct usability tests and evaluations on Pull & Bear fashion retailer website, and redesign the website to improve usability and customer satisfaction.

Usability Report  •  

    Evaluation Outline

Heuristic Evaluation

Nielsen's

10 Usability 

Heuristics

Accessibility Evaluation

WCAG 2.1 

Level A & AA 

Performance Analysis

Task Time

Task Competition

Errors Made

Lostness​

Satisfaction
Analysis

SUS score

Thematic Analysis

Biometric Analysis

Eye Tracking 

Psychology Principles

Colour Theory

Gestalt Principles

Redesign 
The Website

Improve Usability

Implement a User Review Section

A/B testing

Task Time

Task Competition

Errors Made

Lostness 

SUS score

    Usability Evaluation Report

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